A:It depends babe, transit times vary by country and shipping service.
We provide 2 shipping options:
Via DHL / Express Shipping: $25 (5 business days)
Free shipping:$0 (12-15 business days)
We are not responsible for lost or stolen packages or packages delayed by the carrier. So, keep a watchful eye on your mailman. (And contact us if you have a problem)
A:After your payment is authorized and verified, Standard orders can take up to 7 business days, Expedited orders can take up to 4 business days, and Rush orders can still take up to 1 business day to process. This is just an estimate and doesn't include weekends or holidays. When your shoes are shipped out, we will send a shipping confirmation email to you once a tracking number becomes available.Please also check your Junk/Spam email folder as many automated emails are sent there by default. If you have any questions regarding your order status, please feel free to email our support team and include your order number for assistance.
A:Unfortunately we do not supply return labels at this time.
A:Don't worry babe, we are providing customization service, please contact our support team and send your feet length and width, we will produce shoes according to your provided data.
A:Most of our shoes are made of genuine leather. Some shoes with special material vamp, like glitter, patent leather or floral print are made of vegan vamp and leather insole, please read carefully in the specific description. If you prefer vegan material, please contact our support team [email protected] before you place an order.