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| Return and Exchange Policy | ||
| Exchange | Return | |
| Condition | 1. Within 30 days from the date of receipt. 2.Items in unused condition (unwashed and free from dirt, stains, cuts, etc and footwear in the original box). |
1. Within 30 days from the date of receipt. 2.Items in unused condition (unwashed and free from dirt, stains, cuts, etc and footwear in the original box). |
| How to Apply? | Contact our support team [email protected] or chat online |
Contact our support team [email protected]or chat online |
| What should you provide? | 1.Send Your Order Number and item photos including the external packing to [email protected]. we will be very appreciated if you can write down your return reason. 2.Write down Your Order Number on the paper and put it in the parcels for a quick return. 3.Please retain a receipt / proof of postage from your local post office and email the tracking number to us. |
1.Send Your Order Number and item photos including the external packing to [email protected]. we will be very appreciated if you can write down your return reason. 2.Write down Your Order Number on the paper and put it in the parcels for a quick return. 3.Please retain a receipt / proof of postage from your local post office and email the tracking number to us. |
| How long? | We will prepare the new items that you exchange and deliver them within 3 days after we receive your exchange parcel. | Within 1-3 working days after we receive your returning parcel, we will refund to your original payment method. |
| The Shipping Fee? | Our responsibility | Situation 1: For defective product or incorrect product: Return shipping cost will be reimbursed or a return label will be provided. Situation 2: Customer purchased the wrong product, or they no longer want the item:Customer responsibility |
| Return Address | 171 W Van Wagenen St, Unit 16A Henderson, NV 89015 United States, (+1) 347-218-2126 |
171 W Van Wagenen St, Unit 16A Henderson, NV 89015 United States, (+1) 347-218-2126 |
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